Nedbank Franchising Podcast with Car Service City’s Grant Brady, interviewed by Charles Hsuan

Join Charles Hsuan from Flying Kite for a special 12-part Nedbank Franchising Podcast series.

Charles delves into minds of leading franchises and business owners who are making a positive impact on business in South Africa.

These are their untold stories.

Many businesses started because their owners experienced personal frustrations and problems. This was the case for Grant Brady the CEO of Car Service City.

After a trip to his local mechanic for repairs, he found the hashtag#customerexperience to be so bad, that he said to himself “There must be a better way of servicing clients”. The pain was enough for the former hashtag#stockbroker to leave his flashy job and start Car Service City in 2004. Listen to Grant share his story with me on this episode of Nedbank Franchising Podcast.

Exceeding your sales is our business, storytelling is our currency. Flying Kite offers internal company workshops on storytelling, as well as public speaking related to the topic.

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